CIA Omnigage was named the “Best Cutting-Edge Ops Solution” in the FTF News Technology Innovation Awards 2020 presented by Financial Technologies Forum and FTF News.
The FTF News Technology Innovation Awards were established in 2011 to honor the professionals, financial technology vendors, service providers, industry bodies and regulators that have made significant strides and noteworthy achievements in operational excellence.
Joe Vaccarella, Co-Founder and CEO says. “Congratulations to our CIA Omnigage team on winning ‘Best Cutting-Edge Ops Solution’ at this year’s FTF Awards, and thank you to all those who voted for us and showed support.”
Winners were selected across over 26 categories through reader voting. Congratulations to all of this year’s winners!
Client Instant Access and its Omnigage platform have been named a finalist in three categories in the 2020 Waters Rankings: ‘Best Network Provider’, ‘Best Mobile Solutions Provider’, and ‘Best Cloud-Based Application Provider’.
The 18th annual Waters Rankings recognize the best fintech vendors across 34 different categories within 5 areas that include Trading Services; Trading Tools; Data Management; Compliance, Risk Management and theBack Office; and Infrastructure and Connectivity.
Show your support for Client Instant Access by voting now through May 29. You can access the voting page and additional informationhere.
The threat posed by the worldwide COVID-19 pandemic is forcing firms to not only take measures to ensure business continuity and the well-being of its employees – but to also ensure it has a secure and compliant cloud-based communications platform in place. With the number of data breaches and cybersecurity attacks rising daily, a robust multi-channel platform with built-in security and compliance features is critical.
At CIA Omnigage, our top priority has always been to deliver a secure, compliant and easy-to-use multi-channel communications platform. No matter how large your database or where you are in the world, our time-to-market is unmatched by any other firm in the industry.
Take advantage of these CIA Omnigage platform capabilities and more:
EMAIL
Create your own custom HTML email templates with attachments
SMS
Send a single message to thousands of contacts and track all responses
VOICE BLAST
Quickly send voice messages to an entire client base or community
The CIA Omnigage team is on standby to quickly help you solve your challenges during COVID-19 and prepare your firm for business continuity in the future.
The COVID-19 pandemic has forced professionals from industries that range from finance to healthcare and pharmaceuticals to work remotely. Client Instant Access’s multi-channel communications solutions have been a pivotal element in the business continuity of many of these firms during that time. CEO Joe Vaccarella and CTO Michael Morgan spoke with Mergermarket fintech reporter Yizhu Wang about how CIA is addressing everyday technology hurdles that firms are facing and how the business has grown as a result:
In March, CIA saw a 75% increase in the usage of its communication products, up from about 25% in January and February
900 new users across product lines from existing clients
40 new organizations in government, education and the financial industry
Telephony and data tools will solve communication hurdles faced by bank teams working remotely.
Parsippany, NJ & New York, NY; April 2, 2020 – Omnigage, a provider of premium multi-channel communications solutions, and ANALEC, a global provider of research management and CRM software solutions, have teamed up to streamline customer engagement and communication capabilities for financial institutions during the COVID-19 pandemic. The partnership will address business continuity and communication hurdles that research analysts and traders are facing in leveraging interaction data for both strategic and compliance purposes as firms continue to operate remotely.
By combining Omnigage’s next-generation CTI with ANALEC’s Call List management, research analysts and traders at financial institutions are able to more accurately and seamlessly log customer call information, leverage data for strategic decision-making and meet increasing regulatory reporting requirements, such as those introduced under MiFID II. With over half of communication between brokers and counterparties occurring over the phone, key data can be easily missed if robust infrastructure and communication solutions are not in place.
“As teams continue to work outside of the office due to the pandemic, it’s very important that the communication process is fluid and unobstructed,” said Joe Vaccarella, CEO and Founder of Omnigage. “By combining the capabilities of Omnigage and ANALEC, we’re addressing many of the key hurdles users are experiencing during this time.”
“Logging call data is a tedious process without user-friendly CTI capabilities and it’s easy for valuable client interaction data to get lost or misplaced,” said Indy Sarker, CEO of ANALEC. “By partnering with Omnigage, we can ensure that customer engagement and productivity at these institutions remain at optimal levels, regardless of location.”
The Omnigage platform is engineered to address three key facets of the customer engagement process: data integrity, workflow efficiency and reporting accuracy. Working alongside ANALEC’s proven CRM and UAT environment will allow analysts and traders to drive more meaningful insights and cultivate stronger relationships with their buy-side customers.
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About ANALEC
ANALEC is a leading financial technology company offering platforms and solutions in the investment research and related client servicing space, working with a range of broker-dealers and investment banks globally. The Company leverages deep domain knowledge to design workflow and process automation and client servicing solutions, helping clients to build more profitable and sustainable businesses to help boost their competitive position in the marketplace. For more information, please visit http://www.analec.com/.
