About Us
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Our 24-hour customer service center is staffed by industry professionals with over 75 years in diversified telecommunications experience, ensuring clients benefit from the fastest, most reliable and flexible services available.
Founded in 1997, our award-winning, state-of-the-art multi-channel communications and virtual events solutions have made CIA Omnigage the provider-of-choice for many of the largest financial institutions and other B2B markets around the world.
Our 24-hour customer service center is staffed by industry professionals with over 75 years in diversified telecommunications experience, ensuring clients benefit from the fastest, most reliable and flexible services available.
Future-proof your
business with smarter,
data-driven digital
strategies
20+ years trusted
by communications
technology providers
Why CIA
Omnigage?
Ensure regulatory
compliance with built-in
auditing and reporting features
Why CIA
Omnigage?
Future-proof your
business with smarter,
data-driven digital
strategies
Ensure regulatory
compliance with built-in
auditing and reporting
features
Eliminate data silos,
increase sales and establish
effective communications
Meet our team
of experts
Joseph
Vaccarella
Co-Founder and
Chief Executive Officer
Family Man. Ardent Skier. Outdoor Cyclist.
I work on: Overseeing company direction, product resiliency, strategic guidance and financial health
Something surprising: I’m an expert wine maker with an MBA in Portfolio & Investment Management from Pace University.
Micheal Morgan
Chief Technology
Officer
Avid Cyclist. Dog Devotee. Software Architecture Expert.
I work on: Technology, strategic development, research, optimization
Something surprising: The first time I bought a bike, I cycled 88 miles across Tampa.
Brad
Schwartz
Director of IT
Technology Enthusiast. Dedicated Family Man. Passionate Sports fan.
I work on: Technology, Client Integrations, Cloud Architecture, Application Development, Automation.
Something surprising: I am an expert vacation planner and known to be a grill master when home with family and friends.
Thomas
Bermingham
Vice President
of Operations
Dance Dad. History lover. College Football Fanatic
I work on: Customer success, client relationships and product development
Something surprising: I have played the Irish sport of hurling (not curling!) for most of my life. I’ve been on teams in New York, Philadelphia and Ireland and I plan to continue playing for as long as I can.
Kelly
McBride
Director of Operationsr
Avid boater. Animal Lover. Amateur chef. Road tripper. CIA staff member for 21 years.
I work on:Staffing, Operations Management, Client Communications, and Staff Management, Attendance/Scheduling
Something surprising:In my spare time I started renovating our home DIY style (thanks to my love for HGTV) and in the process, I picked up a new hobby rehabbing old furniture.
Joseph
Vaccarella
Co-Founder and
Chief Executive Officer
Family Man. Ardent Skier. Outdoor Cyclist.
I work on: Overseeing company direction, product resiliency, strategic guidance and financial health
Something surprising: I’m an expert winemaker with an MBA in Portfolio & Investment Management from Pace University.
Brad
Schwartz
Director of
IT
Technology Enthusiast. Dedicated Family Man. Passionate Sports fan.
I work on: Technology, Client Integrations, Cloud Architecture, Application Development, Automation.
Something surprising: I am an expert vacation planner and known to be a grill master when home with family and friends.
Thomas
Bermingham
Vice President
of Operations
Dance Dad. History lover. College Football Fanatic.
I work on: Customer success, client relationships and product development
Something surprising: I have played the Irish sport of hurling (not curling!) for most of my life. I’ve been on teams in New York, Philadelphia and Ireland and I plan to continue playing for as long as I can.
Kelly
McBride
Director of
Operations
Avid boater. Animal Lover. Amateur chef. CIA staff member for 21 years.
I work on: Staffing, Operations Management, Client Communications, and Staff Management, Attendance/Scheduling
Something surprising: In my spare time I started renovating our home DIY style (thanks to my love for HGTV) and in the process, I picked up a new hobby rehabbing old furniture.