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Advantages Of Voice Communications Part 2: Business Relationships

Advantages Of Voice Communications Part 2: Business Relationships

by | Mar 28, 2017 | Blast Voice Mail, Blog, Integrated CRM Dialer

When it comes to business relationships, specifically between a salesperson and client, frequent communication is critical.   But distance and time can make face to face communication unrealistic.  A salesperson or business development professional must have consistent and effective lines of communication to nurture successful client relationships.  The use of impersonal communication channels can be harmful in a business relationship and fail to differentiate your company or brand.  This can result in a client with no vested interest in maintaining a relationship and more willing to work with a different company or provider.

Client Instant Access has been assisting organizations for decades in nurturing these business relationships adding a more personalized form of communication utilizing voice-messaging services and cloud-based CRM Dialer services.  The benefits to the user of the Client Instant Access suite of productivity tools is tremendous.  A manager can now track his team and make sure they are making calls to clients and following up on new leads.   And the salesperson or business development professional using the CRM Dialer will be more successful in closing sales as a result of increased efficiency and better tools that allow them to reach more clients in less time and drop pre-recorded messages when a client is not available.

Imagine starting your morning with a list of client calls and working that list in a fraction of the time.  Never worry about proving to your boss that you made all your phone calls since you can now provide a call report.  And advanced note-taking features allow you to access important information about your phone calls.   It is no wonder many clients utilize the CRM Dialer product in place of a CRM for the simplicity of managing a customer relationship.

Another benefit of voice communication is the ability to provoke a response.   Other forms of communication like email do not require the receiving party to respond or engage with the message.  But when you speak with current or prospective clients by phone you are more likely to make a good impression and find commonalities not possible with other less personalized forms of communication.

Your company is at a disadvantage if not using advanced communications products like an Integrated CRM Dialer and Blast Voice Mail.

Why Wall Street Trusts Client Instant Access To Handle Communication Needs

Why Wall Street Trusts Client Instant Access To Handle Communication Needs

by | Mar 2, 2017 | Blast Voice Mail, Blog, Communications, Compliance, Conference Calling, Financial, Integrated CRM Dialer

The Provider of Choice on Wall Street

Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the built-in compliance solutions.

With three major products, Blast Voicemail, Integrated CRM Dialer, and Conference Calling, Client Instant Access has had nearly two decades of success with the banking and financial industries.  The usefulness of all three products is the biggest reason for this.  All three seek to limit research analysts’ time in making calls and allow them to get their message across to hundreds of people in a short amount of time.

Since time is a precious resource on Wall Street when it comes to making calls, the CIA has strived.  The efficiency of a click to dial a product that works well with CRMs has proven to be an incredibly valuable tool on Wall Street.

Another factor that has led to Client Instant Access being a provider of choice on Wall Street is compliance.  CIA is SOC 2 compliant that ensures that all calls and content used through the CIA will be kept private and secure.

Through doing this, the CIA has earned the trust of Wall Street firms.  Trust is incredibly valuable when trying to serve the needs of bigger clients in regulated industries, and good compliance and security is a critical component.

Blast Voicemail and our CRM Dialer are the two most widely used products that the CIA offers clients.  They allow Financial Institutions to communicate with their clients on a grand scale in a condensed time frame.  By creating contact lists and taking notes, an analyst can also stay organized, keep in compliance, and maximize efficiency.

The large scale on which Wall Street operates makes it difficult to stay ahead.  CIA can help a Wall Street bank or Financial Institution manage the pace and time of daily transactions and helps companies gain an edge, as well as for trim inefficiencies.  This is ultimately what has kept Wall Street firms and Financial Institutions as a client for almost 23 years.