How the Omnigage Advanced Messaging Platform Can Benefit the Healthcare Industry

by | Apr 25, 2019 | Blog, Customer Service, Healthcare, Integrated CRM Dialer, Multi-channel, Omnigage, Success Stories, Thought Leadership

The Healthcare Industry is continuing to evolve every day and having various ways to communicate with your staff and patients is vital. With Client Instant Access’ new advanced messaging platform Omnigage you can create and send out personalized messages via SMS, email, and voice blasts to thousands of people in a matter of seconds. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM.


How can the Omnigage Platform Improve the Healthcare Industry


Sending Appointment Reminders

Having the ability to send out a voice, SMS, or email blast can improve communication with your patients. Healthcare providers are able to save valuable time by sending out alerts to patients for appointment reminders. Omnigage will manage your patient outreach campaigns according to patient preference.

Sending Internal Communication

Communication within a healthcare organization can be very tedious at times. Having the ability to send messages through multiple communication channels can keep everything in sync. You can send out notifications to staff about upcoming birthdays, meetings, etc.

Communicating To Patients During Flu Shot Season

You can send out notifications reminding patients of their vaccinations and receive data from each patient. In addition, you can also track inventory regarding Flu shot vaccinations were needed based on how many appointments took place.


Messaging Alerts and Notifications

Omnigage allows you to notify patients regarding construction, snow removal, alternate parking, tow warnings and even emergencies. Also, you are able to alert patients in regards to parking pass reminders under certain circumstances or how often you visit.


Messaging Prescription Status Notifications

This engagement platform can also communicate out to patients about when their prescription is is ready to be picked up. This can save time and money and make sure patients are receiving the prescriptions that they are in need of.